Privacy Policy
Effective June 1, 2026
Mobile Mobile Orlando Inc. (“MMO,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how information may be collected, used, stored, disclosed, and protected when you visit MobileMobileOrlando.com, request services, purchase products, sell devices to us, submit forms, communicate with us, or otherwise interact with our website or business operations.
Who We Are
Mobile Mobile Orlando Inc. operates in consumer electronics, mobile devices, repairs, diagnostics, trade-ins, device purchases, retail transactions, technology services, and related operations.
This Privacy Policy applies specifically to MobileMobileOrlando.com and related MMO website interactions.
Information We May Collect
Depending on your interaction with our website or services, we may collect information including:
Information You Voluntarily Provide
Examples may include:
▪ Name
▪ Phone number
▪ Email address
▪ Mailing address
▪ Inquiry details
▪ Appointment requests
▪ Repair information
▪ Customer communications
▪ Support requests
▪ Service requests
▪ Payment-related information
Device & Transaction Information
Where applicable, we may collect information relating to devices, electronics items, repairs, diagnostics, purchases, trade-ins, or transactions. Examples may include:
▪ Device make / model
▪ IMEI numbers
▪ ESN numbers
▪ Serial numbers
▪ Carrier information
▪ Repair information
▪ Diagnostics information
▪ Transaction details
▪ Device condition information
▪ Technician notes
▪ Estimates
▪ Warranty information
▪ Transaction records
Buyback / Trade-In / Purchase Information
Where applicable, we may collect information relating to:
▪ Consumer device sales to Company
▪ Trade-ins
▪ Electronics purchases
▪ Reseller transactions
▪ Device ownership information
▪ Identification information when collected
▪ Photographs
▪ Transaction documentation
▪ Payment information
Technical & Website Information
Our website may automatically collect limited technical information such as:
▪ Browser type
▪ Device information
▪ IP address
▪ Cookies
▪ Analytics information
▪ Website interaction data
▪ Referral information
▪ Usage information
How We Use Information
We may use information for purposes including:
▪ Repairs and diagnostics
▪ Transaction processing
▪ Customer support
▪ Device purchases
▪ Trade-ins
▪ Buyback transactions
▪ Appointment handling
▪ Estimates and approvals
▪ Communications
▪ Warranty administration
▪ Payment processing
▪ Fraud prevention
▪ Theft prevention
▪ Website administration
▪ Analytics and website improvement
▪ Legal compliance
▪ Operational management
RepairShopr & Operational Systems
MMO may use operational systems, service management systems, CRM systems, repair management platforms, communication platforms, transaction systems, and related business software to support business operations. These systems may be used to manage:
▪ Repair tickets
▪ Customer records
▪ Invoices
▪ Diagnostics
▪ Estimates
▪ Approvals
▪ Technician notes
▪ Warranty records
▪ Device records
▪ Communications
▪ Operational documentation
Communications
We may communicate regarding:
▪ Repairs
▪ Estimates
▪ Approvals
▪ Diagnostics
▪ Pickup notifications
▪ Order updates
▪ Invoices
▪ Warranty matters
▪ Service communications
▪ Appointment communications
▪ Support requests
▪ Operational follow-up
Communications may occur through:
▪ Phone
▪ SMS / text messaging
▪ Website forms
▪ RepairShopr notifications
▪ Customer communication systems
▪ Related business communication tools
Standard messaging rates may apply depending on your carrier or provider.
Photographs, Device Documentation & Operational Records
MMO may photograph, document, inspect, record, test, review, or maintain records regarding:
▪ Devices
▪ Electronics items
▪ Condition details
▪ Repairs
▪ Diagnostics
▪ Transaction records
▪ IMEI / serial information
▪ Transaction documentation
▪ Photographs
▪ Technician records
▪ Identification information when collected
This may support:
▪ Business operations
▪ Quality control
▪ Fraud prevention
▪ Theft prevention
▪ Warranty administration
▪ Dispute handling
▪ Legal compliance
▪ Operational security
Fraud Prevention & Security
MMO may utilize procedures intended to support:
▪ Fraud prevention
▪ Identity review
▪ Transaction review
▪ Device review
▪ Theft prevention
▪ Operational security
▪ Dispute handling
▪ Legal compliance
We reserve the right to review, document, delay, decline, pause, investigate, or refuse suspicious transactions or service requests consistent with applicable law.
Information Sharing & Legal Compliance
We may disclose, preserve, review, or share information where legally permitted, legally required, reasonably necessary, or operationally appropriate. This may include cooperation with:
▪ Law enforcement
▪ Courts
▪ Regulatory authorities
▪ Payment processors
▪ Carriers
▪ Fraud investigations
▪ Theft investigations
▪ Service providers supporting business operations
▪ Legal proceedings
We do not intend to sell personal information as part of ordinary business operations.
Cookies, Analytics & Website Tools
MobileMobileOrlando.com may utilize cookies, analytics tools, website functionality tools, advertising tools, or third-party integrations supporting:
▪ Website functionality
▪ Analytics
▪ Website performance
▪ Operational improvements
▪ Advertising measurement
▪ User experience improvements
▪ Security
You may manage certain cookie settings through your browser controls.
Data Security
We use reasonable administrative, operational, and technical measures intended to support protection of information.
However, no website, transmission method, repair platform, electronic storage system, or online communication method can be guaranteed completely secure.
Third-Party Services
Our website and business operations may utilize or integrate with third-party providers, platforms, analytics tools, communication tools, scheduling systems, payment systems, operational software, or external websites.
Third-party services may operate under their own privacy policies and terms.
Your Choices
You may contact us regarding:
▪ Communication preferences
▪ Privacy questions
▪ Information requests
▪ Correction requests
Applicable rights may vary depending upon applicable law and jurisdiction.
Policy Changes
We may update this Privacy Policy periodically. Updated versions may be posted on this website. Continued use of the website after updates may constitute acknowledgment of revised policies.
Contact Us
Mobile Mobile Orlando Inc.
Website: MobileMobileOrlando.com
Effective June 1, 2026