Effective Date: 11/05/2024

Welcome to the Privacy Policy of Mobile Mobile Orlando (“we,” “us,” or “our”). Your privacy is of utmost importance to us, and we are committed to safeguarding your information. This policy outlines how we collect, use, share, and protect your information when you visit our website or interact with our services.

This Privacy Policy applies to www.mobilemobileorlando.com (“Site”) and all services provided by Mobile Mobile Orlando, including buying, selling, and repairing phones, laptops, tablets, and other devices.

1. Information We Collect

We collect various types of information to provide and improve our services. This includes:

A. Personal Information
When you interact with us, we may collect personally identifiable information such as:

  • Name
  • Contact Information: Email address, phone number, and physical address
  • Device Information: Information about the devices you buy, sell, or repair with us
  • Transaction Details: Information related to purchases, sales, and repair services

You may choose not to provide personal information by refraining from submitting forms, contacting us via email, or using other interactive features of our Site.

B. Technical and Web Browsing Information
When you visit our Site, we may collect non-personal information, such as:

  • IP Address
  • Browser Type and Version
  • Device and Operating System Information
  • Browsing Patterns: Pages visited, links clicked, and visit dates and times

This information helps us enhance your experience, ensure Site functionality, and analyze trends.

2. How We Use Your Information

The information we collect is used for various purposes, including but not limited to:

  • Providing Services: To complete transactions, provide support, and fulfill requests related to buying, selling, and repairing devices.
  • Improving User Experience: To understand how visitors use our Site and improve our services and content.
  • Marketing and Communication: To send updates, promotions, and other communications (with your consent, where applicable).
  • Security and Fraud Prevention: To protect our business, services, and users against unauthorized access, fraud, and other illegal activities.

3. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to enhance your experience and gather information about Site usage. We use cookies to:

  • Recognize repeat visitors and improve Site functionality
  • Analyze usage patterns and trends to better serve our visitors
  • Customize content and advertising based on your interests

You can control cookie preferences through your browser settings, though disabling cookies may limit some features of our Site.

4. Google Analytics and Web Beacons

We use Google Analytics to better understand how users engage with our Site. Google Analytics collects information such as how often users visit our Site, the pages visited, and other websites accessed prior to visiting ours. This information helps us improve our services and enhance user experience.

For more details on Google’s practices, refer to “How Google uses data when you use our partners’ sites or apps”.

5. Third-Party Service Providers

We may share your information with trusted third-party service providers who assist us in operating our Site, conducting business, or serving you, as long as those parties agree to keep this information confidential and comply with applicable laws.

6. Data Security

We are committed to protecting your information. We implement industry-standard security measures to safeguard your personal information from unauthorized access, disclosure, alteration, and destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

7. Your Choices and Rights

You have options regarding your information and how we use it:

  • Access and Correction: You may request access to or correction of your personal information.
  • Opt-Out: You can opt-out of receiving marketing communications by following the unsubscribe link in our emails or by contacting us directly. You may opt-out of SMS’s by replying STOP or reply HELP for more information.
  • Cookie Preferences: Adjust your browser settings to manage cookies as described above.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. We encourage you to review this page periodically to stay informed about how we protect your privacy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices regarding your information, please contact us at:Mobile Mobile Orlando
2477 S. Orange Blossom Trail
Orlando, FL 32805
Phone: (407) 584-5513